This is my 8th and final article in my series sharing the features and benefits of the Wealthy Affiliate Platform. My first article provided an overview and titled: The Best Training In Affiliate Marketing That Turns Beginners Into Pros! The focus of this Blog Post will be how members of Wealthy Affiliate can get their questions on Internet Marketing answered. I use the term Internet Marketing here instead of Affiliate Marketing since the training is much broader than just Affiliate Marketing.
I like to affectionately call this, Internet Marketing Questions And Answers – The Wealthy Affiliate Way! There are two main areas on the platform for this function:
- Live Chat
- Help Center
They are the last two items in the Dashboard menu list. Let me address each one on its own.
Here is where members can chat with each other in real time. If anyone is there the Live Chat icon in the Dashboard menu indicates as such. Since Wealthy Affiliate has members in 143 countries all over the globe, it is not unusual to find someone to chat with at any time. This place is open 24/7.
If anyone has an urgent issue they would like to discuss with a fellow member, this is the place to bring it up. There is a good chance that anther more experienced member will be there to provide an answer. Here is an example of a recent interchange that occurred while I was writing this article:
You can see what I explained about asking and receiving answers is in progress. If the first person who responds doesn’t have the answer you were looking for, another member will come along who does.
While looking at this window, I would like to bring up a couple of things that you can see taking place. Next to my picture you can see the number 1. That means that someone has left me a comment on my profile page. After I read it that will disappear.
Notice the number 4 next to Websites on the left. I had requested comments on my two recent Bog Posts on my website. This informs me that I have comments awaiting my review and approval. When I discussed the Website category in a previous article. I discussed how easily it is to get comments on ones website that helps the article in its search engine rankings.
There are many benefits being a member of Wealthy Affiliate and one of them is you are not alone. Creating an online business can be a lonely task if you are doing it all by yourself. It makes all the difference in the world to have the opportunity to get help and feedback on what you are doing.
When your problem is not as urgent, the Help Center is the place to go. Let me show you a screenshot of what it looks like followed by addressing the different segments:
Carson and Kyle are the founders of Wealthy Affiliate. Anyone here can ask them questions. They are extremely busy. And with over 1.5 Million members they get a lot of questions. They will respond, perhaps not in time to help you out.
Tim McKinlay is the member who sponsored me. He is one of the top leaders in Wealthy Affiliate. I was checking out an investment services company at Stock Gumshoe, He happened to see me there and we started talking about the investment company I was interested in. We agreed that the services of investment companies do not come cheap. The ones I had looked at before were over $2000 a year.
That was when Tim invited me to check out Wealthy Affiliate for free. He sent me an Email with the sign up link, I joined immediately. That was six months ago. I have come a very long way since then. My two websites are indexed on Google and several of my posts are ranked high on the search engines. I am getting traffic. There is no way I would have made that amount of progress if I did this alone. The website you are reading this is one that I started three months ago.
Tim has helped me with so many questions and tips. Having a one on one mentor included in a membership that costs me less than $1 a day is unheard-of in the training industry.
Not every member has a sponsor. It all depends on how they joined Wealthy Affiliate. If you joined through one of my links, I would be your mentor. Since I am going through the learning process, it would be easy for me to answer all your questions, because I have been through what you will be going through. It is all fresh in my mind.
Below are a list of the Top Helpers for the day. This changes each day. It is not easy being there to help members every day. They also have to work on their own businesses. Fortunately Wealthy Affiliate has a lot of experienced members so there will always be great help available. Not that all of these members are successful at Affiliate Marketing and making g good money.
During my stay at Walthy Affiliate, I have communicated with four of these eight members when I needed help. OF course, I have also got help from a bunch of other members too.
The founders of Wealthy Affiliate have instilled a Pay It Forward mentality. Even relative new members like myself are encouraged to help anyone who has a problem if we have the answer. I have indeed been helping members every day since I have progressed in the community.
When we have any problems with our website, we can go to Site Support to get the problems resolved. After filling out a ticket stating the issue, they respond within minutes to say they have received our communication. In most cases, they can resolve the issue within the hour. Site Support have staff supporting the community 24/7. And they are very responsive. I can vouch for that as I had used them a lot in my early website building days.
We can purchase our Domain Names here, use WordPress and access to themes to build our website. Then Wealthy Affiliate hosts them using a powerful Amazon server. Everything is automatically backed up and under site security.
Ask A Question
When you click that icon, a window opens where one can ask a question and provide supporting information. These gets transmitted to every member through the Notifications area. I have always got more than one response and rather promptly too. There are many members who love playing the role as teachers and they love to help resolve problems of fellow members.
Often, they have created a training that answers the question precisely. And they send a link to their training for the members with the problem to access. If the problem persists. They will be happy to continue to help them until it is resolved.
This resource is priceless.
I have already covered this feature above.
This is a location where members can send each other private messages. Although we are a community, we are not a social forum like Facebook. Private Messages are usually used to follow up with a discussion started in the genera Discussion area to delve deeper into a problem.
I hope I have given you a flavor of the way members here can get their Internet Marketing questions answered. Each member who gets stuck for example in finding the right niche for themselves, or in deciding what title to give their website, they can bounce ideas of other members to help them hone in on the right answer.
Then there may be technical issues related to Google Search Console or Google Analytic. The answer probably already exists in a webinar or a lesson, that the person has not come across yet. Another member who knows where the answer lies can send them a link.
All of us here have experienced one problem or another related to Internet Marketing and are in a position to help others.
Now that you have read all about the Wealthy Affiliate Program and how it is helping entrepreneurs build their online business, why don’t you join us? The panels below summarize the great benefits a starter member receives for free. And if you decide to upgrade to Premium, you can see the power that awaits you then. I invite you to click the banner below to sign up. All you will need is an Email address. I’ll see you on the other side!
Note: (This post may contain affiliate links, which means that if you click on a link to the Merchant’s site and purchase something I may earn a commission.The price you pay will be the same if you went to the Merchant’s site directly.)